Shipping Policy of Vatheria:
At Vatheria, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the details of our shipping process and estimated delivery times. Please read this policy carefully before placing your order.
- Order Processing:
- Once you place an order, our team will process it within 1-3 business days. This includes verifying the payment, confirming the product availability, and preparing the package for shipment.
- Please ensure that your shipping address and contact information are accurate and up to date to avoid any delays or delivery issues.
- Shipping Methods:
- We offer standard shipping for all orders, which is estimated to take between 7 to 21 working days for delivery.
- Depending on the destination and availability, we may utilize different shipping carriers and services to ensure the most efficient and reliable delivery.
- Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- The shipping cost will be displayed during the checkout process before finalizing your purchase.
- Tracking Information:
- Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
- Please note that tracking information may take a few days to become available as it needs to be updated by the shipping carrier.
- International Shipping:
- We offer international shipping to select countries. Please check the list of eligible countries during the checkout process.
- International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are beyond our control.
- Delays and Exceptions:
- While we make every effort to deliver your orders within the estimated timeframes, please note that unforeseen circumstances, such as customs clearance delays or adverse weather conditions, may cause delays beyond our control.
- If there are any significant delays with your order, we will notify you promptly and work to resolve the issue to the best of our abilities.
- Multiple Items and Partial Shipments:
- If your order includes multiple items, they may be shipped separately from different locations or warehouses to ensure faster delivery.
- In such cases, you will receive separate tracking information for each shipment.
Please note that this Shipping Policy applies to standard shipping. Expedited or express shipping options may be available for an additional cost. For more information, please refer to the shipping options provided during the checkout process.
If you have any questions or need further assistance regarding our shipping policy, please contact our customer support. Thank you for choosing Vatheria!